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Privacy & Data Protection

Privacy Policy

  • At EPP, we’re committed to protecting and respecting your privacy.
  • This is a new document that is being launched in compliance with GDPR. It applies to you automatically by reference in both the Terms and Conditions and our Privacy Policy.
  • This Policy explains when and why we collect personal information about people who register for events and visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.  
  • We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website or services, you’re agreeing to be bound by this Policy.    
  • Any questions regarding this Policy and our privacy practices should be sent by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by writing to EPP, Izegemsestraat 7, 8860 Lendelede, Belgium.
    Alternatively, you can also telephone us on : +32.51.32.03.72.

Who are we?

How do we collect information ?

  • We obtain information about you when a.o. ;

    • you register for EPP newsletters
    • when you contact us about products and services (call, e-mail, chat, other)
    • when you become part of the EPP Faculty, and when you visit our websites
    • when you become key note speaker or contributor to an EPP event
    • if you register for EPP events
    • if you send us testimonials about EPP events and/or experts 
    • if your participate in EPP surveys 
    • when you register in our EPP Linkedin Group 

What type of information is collected ?

  • The personal information we collect might include your name, company, function, email address, profile picture, type of EPP events you registered for and also information regarding what web pages are accessed, chat information and which content is downloaded and testimonials.
  • If you make an online payment or purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
  • Pictures/Video : when attending trainings, conferences, forum, seminars and events it could be that EPP is making pictures and/or videos of the event (and only in the context of the event).

How is your information used ?

We may use your information to:

  • process orders that you have submitted;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • seek your views, downloads or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you ; these may include downloads of content that your requested, information about our activities and/or process a job application.
  • promote our events using event pictures and/or event videos and testimonials

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our obligations. We will only hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information ?

  • We will not sell or rent your information to third parties.
  • We will not share your information with third parties for marketing purposes.

  • Third Party Service Providers working on our behalf : We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf.   However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
  • When you are using our secure online payment module, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
  • We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your preferences

  • You have always the choice about whether or not you wish to receive information from us. If you do not longer want to receive direct communications from us about pricing trainings, new pricing content or events then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information or update your profile settings.
  • We will not contact you for marketing purposes by email unless you have given your prior consent.   
  • You can change your personal preferences in your profile at any time online (use the links in ao. our e-mail footer) – or by contacting us by email This email address is being protected from spambots. You need JavaScript enabled to view it.

How you can access and update your information

  • The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you.
  • In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please update your personal profile - or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..  Alternatively, you can telephone us at +32.51.32.03.72.
  • You have the right to ask for a copy of the information EPP holds about you.

Security precautions in place to protect the loss, misuse or alteration of your information

  • When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL.
  • Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Profiling

  • We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is legally available from external sources (i.e. Linkedin Profile information when you are linked to one of the EPP staff members, or the EPP Linkedin Group) to help us do this effectively.  

Use of 'cookies'

  • Like many other websites, the EPP website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.  This helps us to improve our website.
  • It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

  • Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
  • In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Review of this Policy

  • We keep this Policy under regular review. This Policy was last updated May 21, 2018.